TERMS AND CONDITIONS OF SALE
Welcome to Historia Roastery and Cafe, where we meticulously roast exquisite coffee beans for cafes and home brewing enthusiasts throughout Oman. Our journey begins with ethically sourced origins, nurtured through expert roasting, and culminates in the aroma and flavor of your perfect cup. These terms and conditions apply to all online and in-store purchases of our roasted coffee beans.
A Symphony of Flavor:
- We offer a diverse palette of light and medium roasted coffees, each capturing the unique essence of its origin.
- Single-origin beans take center stage, showcasing the distinct character of each terroir.
- Packaged with care in premium bags, our coffees preserve their freshness and aromas until they reach your cup.
Brewing Joy, Delivered:
- Place your order conveniently online or visit our cafe for a personalized bean selection.
- Choose from a variety of secure payment options, including credit cards, debit cards, and mobile wallets. For established customers, we offer the option of credit upon request.
- Enjoy the freedom of no minimum order requirements, whether you're just starting your coffee journey or stocking up on your favorites.
Connecting You to Your Cup:
- We partner with reliable delivery companies to bring your coffee beans right to your doorstep within Muscat and surrounding areas. Flat rate delivery applies, and for other locations within Oman, shipping fees are calculated based on weight and destination.
- Local pick-up is available at our cafe, so you can witness the passion behind every roast firsthand.
- Expect your coffee beans to arrive within 1-2 working days, depending on the chosen shipping method.
A Rewarding Sip:
- Subscribe to our bean delivery service and ensure a continuous supply of your favorite coffees. Pre-order options are also available for upcoming arrivals or limited-edition offerings.
- Wholesale and bulk order inquiries are welcome. Contact us for a personalized offer list and unlock new brewing possibilities for your cafe.
Sharing the Coffee Experience:
- We believe in quality above all else. If you're not entirely satisfied with your purchase, please contact us within 7 days of receiving your order. Unopened bags of coffee in their original packaging can be exchanged for other beans or refunded (subject to Oman's regulation of exceeding 90% quantity remaining).
- We are happy to exchange coffees for valid reasons, provided the beans are untouched and in their original packaging.
- Should you wish to initiate a return or refund request, simply reach out to our friendly customer service team at [Phone number] or [Email address].
Brewing Beyond the Bean:
- Discover brewing tips and techniques on our website or at our cafe to perfectly unlock the flavors of your chosen coffee.
- We are passionate about sharing our knowledge and love for coffee. Feel free to contact us with any questions or brewing adventures you'd like to share.
Together, let's embark on a delightful journey through the world of coffee. Enjoy your Historia experience!